Terms & Conditions

Terms & Conditions

Tour Operator

Voygr Global Inc hereafter referred to as Voygr, registered office 8, The Green, Ste A, Dover, DE, USA is the Tour Operator.

Release and Waiver

Traveling on the trip implies consent to all of Voygr’s terms and conditions. By booking with Voygr, all travelers agree to the following:

All adventure travel is inherently risky, either directly due to the nature of the activities, or due to the area of travel.

By booking this travel, you and your group are indicating that you have agreed to Voygr’s Terms & Conditions and are agreeing to the waiver of liability.

Waiver of Liability
I/we release and hold harmless Voygr Global Inc, and Voygr India and each and every officer, employee, and agent of Voygr Global Inc and Voygr India from any and all claims and causes of action that I/we may have against the company or persons, by reason of any accident, illness, injury, death, or other consequences resulting directly or indirectly from or in any manner arising out of, or in connection with participation in this travel.

Submitting a booking form along with a payment will constitute acceptance of these terms. The e-signature field on the booking form is intended to bind not only the travelers but also their successors, heirs, representatives, administrators, and assigns.

Booking Details
For adventures and expeditions under US $6,000, Voygr requires 100% payment at the time of booking.
For adventures and expeditions over $6,000, a 50% deposit is required at the time of booking. The remaining 50% is due 60 days before the tour start date. If booking less than 60 days before the tour start date, 100% of the tour price is due.

Cancellation Policy
If a guest cancels their reservation at least 60 days before the tour start date, deposit and any funds are refunded minus 25% for administration and bank transfer fees. If cancellation occurs between 60 and 45 days before the tour start, 50% of the funds are forfeited and the remaining balance (50%) is refunded. If cancellation occurs between 45 days and 30 days before the tour start, the guest forfeits 80% of the tour price, or the non-refundable amounts already spent on arrangements and vendors, whichever is greater. If cancellation occurs 30 days or less before the tour start, no amount is refunded. Voygr is not liable for any additional costs or losses incurred by the guest due to the cancellation of the tour because of a lack of participation. This includes, but is not limited to, the cost of airline tickets, visas, hotels, and any other travel.

Replacement of Tour Leader
Voygr reserves the right to replace any tour leader at any time due to unforeseen incidents, or events. Medical incidents or limitations, to the tour leader, or sickness to the leaders close family members may require a leader to be replaced. In the event of such an incident a leader will be sought who has the same skill set and knowledge of the country and the locations, but this cannot be guaranteed. If a leader has to be replaced, there are no grounds for refunds or cancellations.

Voygr Trip Date Change Policy
In line with the terms of the local partners that Voygr uses, a request for a trip date change will be seen as a cancellation with the above amounts refunded depending on when the date change is requested. So for example, if the client requests a trip date change between 30 and 10 days before the original tour start date, they will forfeit 30% of the original tour price and will be required to pay 100% of the new tour price. This policy is in place to cover the charges incurred in planning and booking resources for each tour.

Voygr/ Ibexmoto Motorcycle Rental
A rented motorcycle is provided as part of the tour package when booking a Ibexmoto Motorcycle Expedition. The type of motorcycle will depend on the tour. The images of the motorcycles on the website do not always represent the exact version of the motorcycle that will be provided. If and when necessary, Voygr reserves the right to substitute the motorcycle confirmed to tour guests. Voygr strives to ensure that all guests ride the motorcycle as advertised. Unfortunately, at times, certain unexpected and uncontrollable situations arise which may require the substitution of a motorcycle. This includes, but is not limited to, mechanical failure, collision damage and theft. Should Voygr not be able to replace a confirmed motorcycle with the confirmed type or similar, a prorated refund for the difference in models will be refunded to the participant.

Included in Tour Price
The items included in the tour price are listed on each tour page or in email correspondence with regards to custom itineraries.

Excluded in Tour Price
International/ domestic flight (your travel to the starting point)
Tourist visa
Personal expenses
Alcohol
Trip cancellation insurance (highly recommended)
Medical and evacuation insurance (required!)

Luggage Liability

Voygr assumes no responsibility for loss, damage or delay in delivering luggage to tour guests. Luggage turned over to Voygr for transport each day is done so at the guest’s own risk. Luggage insurance is recommended.

Minimum Guest Requirement

Up to 30 days prior to the start of the tour, Voygr reserves the right to cancel the tour if the minimum number of guests has not been reached – even if guests have booked and fully paid by that time. In case a tour is cancelled by Voygr before the start date, 100% refund will be paid to the guest. Voygr is not liable for any additional costs or losses incurred by the guest due to the cancellation of the tour because of a lack of participation. This includes, but is not limited to, the cost of airline tickets, visas, hotels, and any other travel.

Force Majeure

Once a tour has started, situations may arise that in Voygr’s opinion make it necessary to cancel, advance or postpone a scheduled tour, change the itinerary or make substitutions regarding hotels, destinations and any other travel arrangements. In such an event, Voygr will not assume responsibility or liability for any resulting losses, expenses or inconveniences. The full tour price will be refunded should the tour be cancelled prior to the scheduled departure date. Voygr is not required to make any refunds once a tour has commenced regardless of the reason why a participant is unable to complete the tour.

Guest Behavior

Guests on a Voygr tour are expected to comply with local laws and respect local traditions. If a guest is deemed unruly and a risk to the safety of the group, Voygr reserves the right to cancel the contract and secure any rental equipment provided. Voygr is not responsible for further costs incurred by the guest.

Photo and Video Copyright

Any photos and/or videos produced by Voygr or its representatives on tour are the property of Voygr. The copyright rests with Voygr. Voygr can use any and all of this material for advertising and marketing purposes, including images where individual guests can be recognized, without any charge to Voygr from the guest for use of the material.

Passport and Visa Compliance

Guests are responsible for having passports that have a minimum of 6 months remaining on their expiry and securing the required visas necessary for travel. Voygr can advise on visa regulations and provide supporting documentation (itinerary and reservation confirmation).

Responsibility

Voygr is responsible for providing the services listed in the tour description according to the local standard and the accurate description of services offered in its literature. Voygr is not responsible or liable for any accidents. Voygr reserves the right, without prior notice, to withdraw any, part, or all of a tour and/or to make the necessary changes. Any costs, if and where applicable, as a result thereof, shall be paid by the guest. Furthermore, it is agreed and understood that the owners, operators and agents of this tour including Voygr are not the guardians of any guest’s safety. In addition they, individually or collectively, cannot be held liable in any way for any occurrence connected to the operation or the guest’s participation on the tour which might result in injury, death or other damage to the guest.

Printing Errors and Cost Revisions

Voygr reserves the right to correct printing errors or cost calculation mistakes at any time as well as make revisions to the Terms & Conditions as required.